Contact & Customer Support
Before reaching out, please browse these common questions regarding our equipment and the Product Selector tool.
In case of doubt, check these first!
Frequently Asked Questions
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Do you offer guidance on selecting the right ATS model for my installation?
Yes. We provide technical support to match the ATS to your specific electrical requirements. However, our Product Selector is designed to give you an excellent initial recommendation based on the data you input.
What is the estimated manufacturing and delivery time?
Manufacturing and delivery timelines depend on the specific model and configuration. Once your specifications are defined, we will confirm the exact delivery window for your order.
What warranty coverage do the units have?
All VM Invention units come with a comprehensive factory warranty. The specific terms and duration will be detailed in your formal quotation.
Does the Product Selector replace expert technical advice?
No. The Selector is a powerful support tool for preliminary selection. For complex projects with unique conditions or constraints, we recommend a technical validation with our engineering team.
Can I request a custom quotation?
Absolutely. For projects with special requirements that go beyond standard configurations, you can request a personalized quote through our contact channels below.
If you still haven’t found the answer to your inquiry...
Write to us directly and our team will get in touch with you.
Ready to Configure Your Solution?
If you need a specific technical configuration or a formal quote, the fastest way is through our tool.