Contact VM Invention - Power Solutions You Can Trust
Before reaching out, please browse these common questions regarding our equipment and the Product Selector tool.
In case of doubt, check these first!
Frequently Asked Questions
Find instant answers to common questions about installation, warranty, and technical specifications.
Do you offer technical support to select the appropriate ATS model?
Yes. We provide technical support to assist in selecting the appropriate ATS model based on the electrical characteristics and installation requirements.
The product selector provides an initial recommendation based on the information entered.
What kind of technical support do you offer to learn about and select your products?
VM Invention offers seminars for contractors and engineers who want to learn more about our products. We also offer our clients exclusive access to our product selector, where they can find the best solution for their projects, as well as technical information.
What is the estimated manufacturing and delivery time for an ATS?
Most standard models are available for immediate delivery. For special configurations, manufacturing time may vary between 3 and 5 business days, depending on the equipment specifications. We maintain a permanent stock of our most requested equipment
What warranty do the equipment have?
The equipment includes a 2-year factory warranty. This warranty is subject to specific installation conditions, which are detailed in the corresponding warranty document.
What information can I obtain through the product selector?
The product selector provides access to relevant technical information, including technical datasheets, installation drawings, product images, and dimensional drawings, based on the selected configuration.
Do you develop special products or custom solutions?
Yes. As manufacturers, we can develop custom solutions tailored to the specific requirements of each project.
Do you offer training sessions for contractors?
Yes. We periodically organize training sessions for contractors, typically once every four months, covering product operation, advantages, and special features.
If you still haven’t found the answer to your inquiry...
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